Away replies let your customers know you are currently unavailable. You can set it as much as automatically ship out a message throughout specific hours of the day or for longer periods corresponding to holidays. Greeting messages are despatched out automatically every time a buyer writes to you for the first time. They are used to ship out the identical message in bulk to the entire contacts. They receive the message as an individual chat, so broadcasts are not the identical as groups. If you get a response, it will present up as a regular chat with the customer.
- In these circumstances, you’ll wish to have preset responses able to maintain the conversation going.
- In the new app, you can create business profiles together with your data together with your address, contact data, business hours and a short description.
- For those that wish to transcend the basics, the WhatsApp Business